Our marshmallows can be gluten-friendly depending on the flavor. However, we are NOT an allergen-free kitchen. Some of our products may be egg-free, dairy-free, and/or vegetarian, but there is always a risk of cross-contamination with common allergens like corn, wheat, soy, tree nuts, and peanuts.

Please note:We do not alter our recipes to accommodate low-carb, low-sugar, Paleo, Keto, or other dietary restrictions. We cannot provide nutritional information (calories, fat, sugar, carbs, etc.) for any of our products. For safety, those with severe allergies should consume at their own risk.

We use beef gelatin in our marshmallow squares to achieve the perfect texture and flavor.

Absolutely! We love creating custom flavors. Just order a minimum of three 12-piece boxes, and we’ll make it happen. Reach out via our contact form to discuss your flavor ideas.

Yes, we do! Bulk orders require a minimum of 4+ weeks' notice to ensure product and packaging availability. Planning an event or large gathering? Contact us through our form for more details on placing a bulk order.

Currently, our marshmallows are sold in 12pc and 6pc Share Boxes. This offers the best value and variety for sampling different flavors. Our Share Boxes are perfect for corporate gifts, teacher appreciation, and family sharing.

No, our marshmallows contain beef gelatin. However, our Fancy Marshmallow Creme is suitable for vegetarians. For our cookies, which are typically stuffed with marshmallows, we can make them without marshmallows upon request.

Unopened, our marshmallows are best enjoyed within one week. If stored in an airtight container, they can last up to 6 weeks. As they age, they may dry slightly around the edges but remain perfect for hot chocolate or toasting s'mores. Note: Our S’mores Kits and Marshcuteries are best consumed within a few days. For longer freshness, request separate packaging when ordering.

Absolutely! We offer custom packaging options for weddings, corporate events, and special occasions. Whether you want personalized labels, gift boxes, or themed packaging, we’ve got you covered. Contact us to discuss your needs.

Yes, we offer marshmallow-making workshops at our Cedar Park location. These are perfect for parties, team-building events, or just a fun day out. Reach out for more information private events.

We’d love to see you at our Cedar Park cafe! It’s the first marshmallow cafe in Texas, offering a cozy space to enjoy our famous S'mores Iced Coffee and other marshmallow treats. Our cafe is also available for private events. Visit Google for updated hours.

Stay in the loop by subscribing to our newsletter and following us on social media. We regularly introduce new flavors, seasonal offerings, and exclusive discounts. Don’t miss out!

Due to the perishable nature of our products, all sales are final. However, if there’s an issue with your order, please contact us within 24 hours of receiving your shipment, and we’ll do our best to make it right.

Yes, we love working with collaborators and influencers! If you're interested in partnering with us, please reach out to us at heysugar@thefancymarshmallowco.com with all your information and details. We’re excited to explore how we can work together!

We currently offer delivery for large or custom orders. Alternatively, you can order our marshmallows and sweet treats or coffee through Uber Eats or DoorDash for convenient delivery right to your door!